Reference

Privacy Policy for your Indonesia account

DANA, OVO, GoPay and QRIS data is handled through wallet checks tied to your account, not public lobby pages.

Wallet data scopeCookie controlsLogin securityPrivacy request paths

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How DANA data fits our policy

hoki 78 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy matters before any wallet step, so we collect only the account data needed to run login, identity checks, support records and transaction matching. When you use DANA, OVO, GoPay or QRIS, we store references such as amount, time, channel and account match status; we

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do not ask you to send full wallet credentials. Access to account services depends on local law, and some data checks may be used only where local law permits. We keep records for security, dispute handling and legal requests, then reduce or remove them when they
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are no longer needed. Open your account when you are ready and read this page first so you know how your data is treated.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST CHANNELS

Contact paths for privacy requests

Privacy questions should reach the right team without making you repeat your account story. We keep live chat, WhatsApp and account tickets separate from public social channels, so your login name, payment…

Live chat Live chat is open from 09:00 to 01:00 WIB for privacy questions linked to login, cookies or wallet checks. Share your account name and the exact step you reached, not your wallet password.

WhatsApp privacy queue WhatsApp helps when you need to send a transaction reference from DANA, OVO, GoPay or QRIS. We may ask for masked screenshots, time stamps and account name so the data request can be matched.

Account ticket Account tickets work well for update, deletion or access requests. Go to Account > Help > Privacy Request, choose the topic, then add a short reason so our team can route it correctly.

DATA PRACTICE

How we treat your account data

We connect privacy controls to real account actions rather than hiding them in legal wording. The policy covers registration data, wallet references, game-session records for rooms such as Sic Bo and Aztec…

Account details

We collect the name, login ID, phone number and contact detail you provide during account opening. These fields help us secure your profile, answer privacy requests and match support cases to the right account.

Wallet references

For DANA, OVO, GoPay and QRIS, we record payment rail, time, amount, status and account match result. We use those references to trace disputes without storing your wallet login credentials.

Cookie settings

Cookies help keep your session active, remember language choice and spot unusual login attempts. On Android Chrome or iOS Safari, you can clear browser storage after logging out if you want a fresh session.

Device signals

We may record device type, browser, IP range and failed-login count to protect account access. If a new device appears, we can ask for an extra check before wallet changes are processed.

Retention periods

Support chats, wallet references and security logs are kept only as long as needed for account safety, dispute checks and legal duties. After that, we delete, reduce or separate the record from your profile.

Correction requests

To correct account data, open Account > Profile > Security and check your phone number and contact fields. If something is locked, send a privacy ticket and we will explain the next step.

Privacy questions before you open an account

These answers focus on what we collect, how we use it and how you can contact us about your rights. They are written for account holders in Indonesia who use local payment rails and switch between phone browsers and larger screens. For a personal request, contact us through live chat, WhatsApp or an account ticket.

We collect your login name, contact detail, phone number, password record, device signal and account creation time. We use it to create your profile, secure access and respond when you ask about your data.

No. We store transaction references such as payment rail, time, amount, status and account match result. Your wallet password or app login stays with the payment provider and should not be sent to support.

Open Account > Help > Privacy Request and choose data access. Add your account name, phone number and a short reason. We may verify your identity before sharing a copy through a secure support channel.

Yes. Check Account > Profile > Security first. If the field is locked after wallet activity, send a privacy ticket with your old detail, new detail and a masked payment reference for matching.

Cookies keep your login session active, remember display settings and help detect unusual account access. You can clear browser storage in Android Chrome or iOS Safari after logging out if you prefer a clean session.

We keep wallet references and support chats for account safety, dispute handling and legal duties. When those reasons no longer apply, we delete, reduce or separate records from your personal profile.

Live chat runs from 09:00 to 01:00 WIB, and WhatsApp can help with masked screenshots or transaction references. For detailed access, correction or deletion requests, account tickets give the clearest record.

Privacy Policy for your Indonesia account

Contact paths for privacy requests

How we treat your account data

Account details

Wallet references

Cookie settings

Device signals

Retention periods

Correction requests

Privacy questions before you open an account

01 What data do you collect when I open an account?

02 Do you store my DANA, OVO, GoPay or QRIS wallet password?

03 How do I ask for a copy of my account data?

04 Can I correct my phone number or contact detail?

05 Why do you use cookies on my phone browser?

06 How long do you keep payment and support records?

07 Who can answer a privacy request in real time?

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